How it works
​ Book an appointment
1. Call Julie at (780) 488-1812 to discuss your needs. During this 5-10 minute initial call, Julie will quote you a price and provide a time estimate to complete your resume. She will also explain how everything works and answer any questions you may have. If your resume is current but it is not generating interviews, she may want to see it before you book an appointment.
2. Book an appointment for a telephone consultation. Before you book, please read our cancellation policy below.
​
3. Pay a 50% deposit by Visa, MasterCard or Interac e-transfer (arrangements will be made during the booking call).
​​
​
Agree to our terms
​
4. Once the deposit has been paid/processed, Julie will email you a contract. Simply reply to our email with a sentence that says you agree to our price, terms, and cancellation policy.
​
CANCELLATION POLICY: Cancellations mean a revenue loss for the resume writer. (a) If you need to reschedule, there are no penalties the first time, on the condition that you call us no later than 24 hours after the original appointment, and schedule another appointment in the following 4 weeks. (b) If you fail to keep the rescheduled appointment, that will be treated as a cancellation. (c) All cancellations will result in losing your deposit. (d) If we have already started writing your resume when you cancel, you may be charged an additional amount to cover all time spent on your file up to that point. (e) If the résumé writer cancels the appointment, your full deposit will be refunded, unless you prefer to reschedule.
​
​
Find 2 job postings
5. Email your existing résumé and 2 job postings to julie@highimpactresumes.com. If you don't have a resume, just send us 2 postings and we will build your resume from scratch.
​
Brainstorm content
6. Brainstorm your resume strategy and content with Julie during a 1-2 hour telephone consultation. Although we never do face-to-face consultations, Julie is extremely thorough in interviewing you for content (no questionnaires)! In fact, executive files or people with multiple complex jobs may require longer than 2 hours to capture everything. This can be split over two sessions, if necessary. Level 1 one-page resumes may require less than 1 hour of brainstorming.
​
7. Decide on your résumé layout (we will email you a number of layout choices after the consultation).
​
Review & pay in full
8. We will email you the first draft of your résumé in a PDF file, along with our invoice for the balance owing.
​
9. Make your final payment within 24 hours of receiving the first draft.
10. Once you are paid in full, we will email you a receipt and our free LinkedIn Guide, free Job Interview Guide, Sample Interview Questions, and a free thank-you email template.
​
11. You will be given 30 days from the invoice date to finalize any changes to your document(s).
​
12. We will email you the corrected second draft within 24 hours in Microsoft Word and PDF formats. If any additional corrections are needed after that, they will also be free of charge during the first 30 days.
​
Start applying
​
13. Save your documents to your own devices and/or cloud storage, and start applying for jobs.
​
14. Follow the step-by-step instructions in our LinkedIn Guide to post your resume content on LinkedIn.
15. Use our job interview guides to prepare yourself for common interview questions. If you have trouble in job interviews, you can ask Julie about our optional job interview coaching service.